Frequently Asked Questions
Everything you need to know about your auto parts order
Where is JCS Parts Adelaide located?
Our main warehouse is located in Adelaide, South Australia. We offer both local pickup options for South Australian residents and nationwide shipping across Australia.
What is your shipping policy for large or heavy items?
Standard items are shipped via Australia Post or courier. For bulky items like engines, transmissions, or body panels, we use specialized freight services. Shipping costs for these items are calculated at checkout based on your delivery address.
Do you offer a warranty on used or reconditioned parts?
Yes, all our parts come with a standard 3-month warranty unless otherwise specified. We ensure all mechanical components are tested for quality and performance before being listed for sale.
Can I return a part if it doesn't fit my vehicle?
We offer a 30-day return policy. If you have purchased an incorrect part, it can be returned for a refund or exchange provided it is in its original condition. Please note that electrical components may be subject to specific testing requirements before a refund is issued.
How can I ensure I am buying the correct part for my car?
We recommend checking the OEM part number or providing your vehicle's VIN (Vehicle Identification Number) to our team via the contact form. This allows us to verify compatibility before you finalize your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options such as Afterpay and Zip Pay for your convenience.